🥈 Feature 2: Post-Intent Rescue Agent (Cart → Order → Delivery)

This one saves money after the customer already showed intent.

What it does

An AI agent that watches the entire purchase lifecycle and intervenes when things go wrong:

• Cart abandoned
• Payment failed
• Delivery delayed
• Wrong item risk
• Refund frustration
• “Where is my order?” anxiety

And then:

• Decides if it should intervene
• Chooses how (message, refund, reassurance, upgrade)
• Acts automatically

This is not a chatbot.

This is decision + action.

Why this is insane value

• Saves conversions already almost won
• Reduces support tickets
• Protects brand trust